Support > Forums > OpenBots Studio > Unable to Perform Microsoft 365 Create Session Instance Command while connecting

Unable to Perform Microsoft 365 Create Session Instance Command while connecting

Pratibha Fonseka

  • Reporter
  • Calender Icon June 23,2022 at 7:03 AM

Hi Team,

When I am trying to connect Microsoft 365 with using Tenant ID and Client ID( Microsoft 365 Create Session Instance Command). But when process is executing, It shows Microsoft Account sign in option. After I click the sign in option manually the process was thrown below Error.

Error: "Something went wrong and we can't sign you in right now. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again."

Please Kindly focus this scenario and provide support assist for us.

Thank you.

This forum has 172 topics, 459 replies, and was last updated 1 hours ago by Poornima Malv

Poornima Malv

  • Participant
  • Calender Icon June 29,2022 at 2:29 PM

Hi Pratibhaf,

The login is only one time to establish the trust and it wouldn't ask again. Please proceed with entering your credentials and the set up would be complete.

Thanks.

Pratibha Fonseka

  • Participant
  • Calender Icon June 28,2022 at 3:53 PM

Hi Team,

When I try to create a connection to my Microsoft 365 account through the openbots, it show my account and I need to manually sign for that.Please let us know is there are any other way to avoid this and set the credentials in a command.

Thank you.

Poornima Malv

  • Participant
  • Calender Icon June 23,2022 at 4:15 PM

Hi Pratibha

Please find the guide link for the guide here - https://openbots.sharepoint.com/:b:/r/sites/SupportGuides/Shared%20Documents/OpenBots_Microsoft365Configuration%20(1).pdf?csf=1&web=1&e=36Zd9J

Thanks

Poornima Malv

  • Participant
  • Calender Icon June 23,2022 at 2:23 PM

Hi Pratibhaf, ​Thankyou for sharing your query. As per the error - It is clear that the attempts to sign in has been exhausted and you can wait for some time and provide your credentials. ​ I have shared the set up guide to establish the microsoft 365 connection.

Thanks.

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