Support > Forums > OpenBots Studio > Unable to add Email Recipients as CC or BCC in Send SMTP Email Command

Unable to add Email Recipients as CC or BCC in Send SMTP Email Command

Duleeka Madushani

  • Reporter
  • Calender Icon June 22,2022 at 5:24 AM

Hi Team,

Recently, we have observed in Send SMTP Email command does not consist fields to add on Email Recipients as CC or BCC which is required in sending emails for multiple recipients.

We appreciate if you could provide us the solution at your earliest as this is a general functionality that should be available in Send SMTP Email Command.

Thank you.

This forum has 172 topics, 459 replies, and was last updated an hour ago by Poornima Malv

Nataly Alvarado

  • Participant
  • Calender Icon June 23,2022 at 2:07 PM

Hi Duleeka,

The expected date needs to be determined by the product team, depending on the backlog, resources and priority of items. As a general guideline, the feature should be added in the 1.9.0 release. We will also add the suggestion for HTML Text support into consideration.

When using the Get IMAP Emails command, the output is saved as a List. You can loop through this (and any) list, by using the For Each Loop command. Please keep in mind that the For Each command accepts collections as input, including lists and datatables. You can get more information by reading the tooltip generated when hovering over the Input Collection field name.

In the case of email list, use the following parameters (where vEmailList is the output variable containing list of MimeMessage and vEmail is a variable of type MimeMessage)

Input Collection: vEmailList.ToList() Output Collection Item Variable: vEmail

In addition, we don't have support for adding images in the email body, however, you can attach multiple images to an SMTP email by indicating a list of file paths in the Attachment File Path(s) field.

You also mentioned having issues with the extraction of unread emails, could you please provide more information on the issue encountered?

Thanks!

Duleeka Madushani

  • Participant
  • Calender Icon June 23,2022 at 10:25 AM

Hi Team,

In addition to the issue with add on CC, BCC in Send SMTP Email Command, we observed another issue in reading emails via 'Get IMAP Emails' Option under the Email command. As it has the option only to save the output into a List type variable, we could not loop through this list type variable in For Each Loop.

Please consider the below listed common issues of Email Command,

  • Unable to add on HTML Text instead of Plain Text into the email body.
  • Failure in reading all the Unread email in the Email Folders.
  • Issues in adding images into the email body.

Thank you

Duleeka Madushani

  • Participant
  • Calender Icon June 23,2022 at 10:25 AM

Hi Team,

Kindly let us know what could be the expected date in getting this option to the Send SMTP Email Command.

Thank you

Nataly Alvarado

  • Participant
  • Calender Icon June 22,2022 at 7:33 PM

Hi Duleeka,

Thank you for the suggestion. We will add this item to our Studio pipeline and will let you know once it is available.

In the meantime, you can add multiple recipients by indicating a comma separated list of emails to the Recipient(s) field.

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