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Recorder tools are not working

CMR Sankar

  • Reporter
  • Calender Icon June 30,2021 at 10:19 AM

All the recorder tools throw an unhandled exception error. Unable to load DLL 'mozglue'. The specified module cannot be found.

This forum has 172 topics, 459 replies, and was last updated 38 minutes ago by Poornima Malv

Wm De Groote

  • Participant
  • Calender Icon February 13,2022 at 8:53 PM

I fixed it by installing the x64.exe AND the x86.exe of Update for Visual C++ 2013 and Visual C++ Redistributable Package on my Windows 10 machine.

Download here: https://support.microsoft.com/en-us/help/3179560/update-for-visual-c-2013-and-visual-c-redistributable-package

Just running the x64.exe did not fix the issue. Only worked after I ran also the x86.exe. Maybe the x86.exe by itself is enough, I cannot tell since the problem is now fixed on my machine. Try running both 32 and 64 bit installers to see if it helps.

--Good luck, Wim De Groote

Nataly Alvarado

  • Participant
  • Calender Icon July 02,2021 at 9:20 AM

Hello!

The issue encountered with the recorder is most likely caused by your machine�s configuration. Further investigation would be needed, as many factors could be affecting it.

However, the best approach to use the Element Action command is by indicating the targeted element�s xpath on the Xpath field. The xpath can be modified as needed by using the site�s HTML information, also variables and wildcards can be included. The best way to obtain this information is by inspecting the element on your web browser. Please, refer this Academy course for a detailed guide on Website Automation: RPA Challenge � Input Fields

Note: You will need to enroll to the course in order to access it. The demo was made in version 1.4.0.

I recommend enrolling to Academy, where you�ll have access to multiple courses available, including: Essentials of RPA, Setup and Configuration and Practice Automations. After completing these courses, you have the option of taking the OpenBots Developer Certification.

In addition, our YouTube channel contains quick videos that you can use as reference to get started: OpenBots � Youtube

Nataly Alvarado

  • Participant
  • Calender Icon July 02,2021 at 9:19 AM

Hi Marco,

The issue encountered with the recorder is most likely caused by your machine�s configuration. Further investigation would be needed, as many factors could be affecting it.

However, the best approach to use the Element Action command is by indicating the targeted element�s xpath on the Xpath field. The xpath can be modified as needed by using the site�s HTML information, also variables and wildcards can be included. The best way to obtain this information is by inspecting the element on your web browser. Please, refer this Academy course for a detailed guide on Website Automation: RPA Challenge � Input Fields

Note: You will need to enroll to the course in order to access it. The demo was made in version 1.4.0.

I recommend enrolling to Academy, where you�ll have access to multiple courses available, including: Essentials of RPA, Setup and Configuration and Practice Automations. After completing these courses, you have the option of taking the OpenBots Developer Certification.

In addition, our YouTube channel contains quick videos that you can use as reference to get started: OpenBots � Youtube

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