Support > Forums > OpenBots Studio > OpenBots Agents disconnecting from sever

OpenBots Agents disconnecting from sever

Jan Renec

  • Reporter
  • Calender Icon July 27,2021 at 10:47 AM

Hi

The problem appeared after version upgrade (1.5.1 -> 1.5.2)

Now, my Openbots Agents disconnect themselves from the server. Perhaps some time after completing an unattended job.

Does anyone have a similar problem?

This forum has 172 topics, 459 replies, and was last updated 1 hours ago by Poornima Malv

Nataly Alvarado

  • Participant
  • Calender Icon August 05,2021 at 3:49 PM

Hi Jan,

We are sorry to hear you are facing these issues on the new Agent version. However, this has not been reported by other customers. We would be happy to setup a session and take a closer look at your environment. Please, send us an email in which we could communicate further.

I look forward to talking to you!

Jan Renec

  • Participant
  • Calender Icon August 03,2021 at 7:59 PM

I installed OpenBots Agent version 1.5.3, ... I tested it for some time and .... I installed version 1.5.1 again :(

OpenBots Agent version 1.5.3 disconnect itself from the OpenBots Server ver 1.5.2

Nataly Alvarado

  • Participant
  • Calender Icon August 02,2021 at 9:32 PM

Hello Jan, thanks for reporting this behavior. Our development team has investigated the issue and pinpointed it to certain environment conditions. Please, find the error resolved in v1.5.3 installer (now live on the OpenBots website)

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