Support > Forums > OpenBots Studio > Launching Openbots Agent Fails

Launching Openbots Agent Fails

Ivan Montenegro

  • Reporter
  • Calender Icon June 08,2021 at 6:05 PM

Good Afternoon.

I'm trying to open Openbots Agent v1.4.0 in order to configure a Server Connection, but it doesn't work.

When I try running the agent from a Windows Server 2019 I got the error message "The exception unknown software exception (0x0434352) occurred in the application at location 0x0000000075E52802".

When I try running the agent as and administrator from a Windows Server 2019 I don't get any message but the agent doesn't open.

When I try to run the agent from a Windows 10, I don't get any message but the agent doesn't run.

�What could I do?

This forum has 172 topics, 459 replies, and was last updated 1 hours ago by Poornima Malv

Ivan Montenegro

  • Participant
  • Calender Icon June 18,2021 at 3:23 PM

Good Morning:

I've trying with version v1.5.1 and now is fully functional. Thank you.

Nataly Alvarado

  • Participant
  • Calender Icon June 16,2021 at 8:09 PM

Hello Ivan,

I'm sorry to hear you are facing this issue. We have made some updates to Agent and Server based on feedback received from the community. Please, let me know if you face similar issues when installing OpenBots Server and Agent v1.5.1.

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