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I Created a agent group but scheduler runs only one Agent multiple times.

dinesh s

  • Reporter
  • Calender Icon November 20,2021 at 6:25 AM

Hi Openbots,

We Created a agent group and scheduled the JOB. First of all the bot didnt run at right time next the scheduler runs only one Agent multiple times. Is there a issue with the PC for permission to allow the bot at admin level. Cause yesterday we scheduled the Bot but still now we have not seen job turning Inprogress. Please help us to rectify this issue.

This forum has 36 topics, 136 replies, and was last updated one month ago by Rajeena Mashnampat

Nataly Alvarado

  • Participant
  • Calender Icon November 23,2021 at 7:03 PM

The Agent Group option will create a job corresponding to the number of agents within the group. Then, the first available agents within the group will execute the job as needed. For example, if only one Agent is available at the time, then the same agent will pick up the job multiple times.

Meaning, that the most probable reason for the same Agent to pick up the job multiple times, is that the other Agents within the group weren't available or couldn't establish a connection.

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