Support > Forums > OpenBots Server > Cannot run a scheduled bot

Cannot run a scheduled bot

Nisala Jayasinghe

  • Reporter
  • Calender Icon September 16,2021 at 10:15 AM

I'm getting following error when run a bot in a schedule "Exception when calling CredentialsApi.GetCredentials: Error calling GetCredential with status Unauthorized: Unauthorized Access. Request must be HTTPS"

Thanks.

This forum has 36 topics, 136 replies, and was last updated 29 days ago by Rajeena Mashnampat

Nataly Alvarado

  • Participant
  • Calender Icon September 16,2021 at 4:45 PM

Hi Nisala,

We have a security requirement in Server version 1.5.0 or higher. In order to be able to call the credential commands or use the Active Directory agent credentials (which happens when a job runs) you will need to use an https connection. Meaning, you will need to bind a certificate to your OpenBots Server. This was added as a safety measure, to ensure credentials are always shared through a secure protocol.

If you are enrolled to OpenBots Academy, you can access our guide on Self Signed Certification and binding. To Access it, please navigate to OpenBots Academy > OpenBots Setup and Configuration > Self-Signed Certification Creation and Binding for Sandbox Environment.

Direct Link: Self-Signed Certification Creation and Binding for Sandbox Environment

After binding your process, make sure to update the AppSettings server file located at: C:\Program Files (x86)\OpenBots Inc\OpenBots Server\appsettings.json. The WebAppURL should point to the newly binded url.

Restart your IIS service after the steps are completed.

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