Support > Forums > OpenBots Discovery > Cannot login to Academy

Cannot login to Academy

PawelW

  • Reporter
  • Calender Icon January 24,2021 at 2:40 PM

Hi,

I try to login to Academny using "Openbots connect" option but I receive wordpress error: "Username not received. Check your Attribute Mapping configuration." Any ideas?

This forum has 3 topics, 10 replies, and was last updated by

Rotfcoy

  • Participant
  • Calender Icon March 04,2021 at 8:25 PM

Hi Nataly,

Thanks, I have managed to login now :-)

Nataly Alvarado

  • Participant
  • Calender Icon March 01,2021 at 2:35 PM

Hello Rotfcoy,

We have made changes to the way the login is handled in the website, may have caused issues logging in during the weekend. Please, follow the steps I described above (Reply #6118) and let me know if you are able to login. Keep in mind that the login window now asks for the complete email instead of the username.

Best Regards,

Nataly

Rotfcoy

  • Participant
  • Calender Icon February 27,2021 at 7:03 AM

Hi Nataly,

I have managed to login to OB Dashboard but I am unable to access to the Academy. It keeps bringing me back to the same page (https://academy.openbots.ai/) over and over again whereby i am being prompted to login. No error message is shown. Therefore, can you help?

Nataly Alvarado

  • Participant
  • Calender Icon January 28,2021 at 5:45 PM

Hi Pawel,

I am glad to hear you have access to Academy. Thank you for letting us know about the issue, we will make sure it is handled in the future.

Please, reach out if you have any other question!

PawelW

  • Participant
  • Calender Icon January 28,2021 at 5:37 PM

Hi Nataly!

Please pass to your dev team information that it was about polish characters in username. I changed my username and I can login to academy without any issues :)

Nataly Alvarado

  • Participant
  • Calender Icon January 27,2021 at 5:58 PM

Hello Pawel,

The backend team has been notified of the issue you are facing. I will reach out to you once we find the root of the problem.

We apologize for any inconvenience.

PawelW

  • Participant
  • Calender Icon January 26,2021 at 8:41 PM

I am doing exactly like you advised, but error is still there...

Nataly Alvarado

  • Participant
  • Calender Icon January 26,2021 at 5:27 PM

Hi Pawel,

Thanks for reaching out to us. We are sorry to hear that you faced this issue. The OpenBots Academy login should work perfectly now. You can access it from here: OpenBots - Academy

In order to enroll, click "see more..." for the training or certification you would like to pursue. Then, click "Login to Enroll" and follow the directions on the screen.

Let us know if you have any questions.

Have a great day!

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