Support > Forums > OpenBots Studio > Upload file
November 03,2022 at 7:25 PM
Hello OpenBots Team.
I try to automate a web portal, in which I must click a button, which corresponds to uploading a file, and it opens the file window to select the corresponding file. Entering the portal, and logging in is complete, the problem is when I click the button to upload the file, the window does not open and it seems that the button is not clicked.
How can I automate this? Could you help me? please.
I use version 1.8.1 of OpenBots Studio
Thank you
This forum has 314 topics, 681 replies, and was last updated 17 days ago by Support Agent
November 03,2022 at 7:38 PM Hi alberto-15-30,
Please ensure that the selector is validated and pointing to the correct location. Sometimes, certain elements interact better with Studio when using Mouse Click instead of Simulate Click (depending on how the website is structured) . Simulate commands send the action through a background processing, while manual actions move the mouse physically to the element.
Please change the Click Type to Mouse Click, and keep an eye on the position of the mouse as the automation runs.
Thanks!
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