Dear Chantha,

Thank you for reaching out to the OpenBots Team. Unfortunately, at the moment, OpenBots does not support a customized roles structure or provide sample documents for a bot user access matrix. The development of customized roles is in our product pipeline, but we have not set a release date for this feature.

We appreciate your interest in enhancing user access control, and we will certainly update our users once this functionality becomes available. In the meantime, if you have any other questions or if there's anything else we can assist you with, please feel free to let us know.

Best regards,